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Optimizing the Delivery of Financial Services
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Why Managers shouldn’t run Private Equity portfolios on Excel

February 16, 2022 simoncollier1961

Private Equity investing has been immensely popular over the last few years and AUM growth rates have been spectacular. In…

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Filed under: Excel, PE, Private Equity, Record-keeping

Can your system do this?

September 9, 2021 simoncollier1961

In July 2020 I joined a small Fintech to head the Asia region for the firm. I received many kind…

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Filed under: Fintech, Request for Proposal, RFI, RFP

Crypto currency isn’t the only use-case for Blockchain

March 10, 2021 simoncollier1961

As a distributed ledger technology that allows data to be stored on servers in a decentralized manner, blockchain has seen…

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Filed under: blockchain, crypto use cases, distributed ledger, operational efficiency

Covid-19 speeds offshoring of middle-income jobs

June 23, 2020 simoncollier1961

The secret is out: Many middle-income jobs that were previously considered impossible to ‘offshore’ can now be considered strong candidates…

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Filed under: Covid-19, Middle-income, Offshoring, Remote working

Cyber-attacks: your offshore vendor is your weakest link

November 23, 2019 simoncollier1961

One of the critical considerations when outsourcing/offshoring any aspect of your business is the cyber-security of your service vendor (“Vendor”)…

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Filed under: BPM, BPO workers, Cyber, Cyber Security, Cyber-attacks, Data breach, Offshore Vendors

The existential threat to the Philippines’ BPO industry

November 20, 2019 simoncollier1961

Dark storm clouds are gathering for the best English-language Business Process Outsource (“BPO”) industry in the world. The local BPO Trade…

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Filed under: Artificial Intelligence, BPM, BPO, BPO workers, Call-center, Google Duplex, Labor cost arbitrage, Outsourcing, Philippine Government

About Sondent

Since 2008, Sondent Group and its affiliates have been dedicated to providing a range of consulting services that focus on delivery optimization within the Financial Services industry. Sondent specializes in the Pension, Fiduciary, Wealth and Insurance space, across Operations and Technology. Our services include specialist focus on offshore/outsourcing to Asia, from sourcing and selection through to implementation management and performance reporting.

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