Sondent’s original aim was to provide services that were designed to optimize financial services operations, particularity in the Wealth, Pension, Fiduciary and Insurance space. Areas of expertise include: Staffing models and Productivity, Operational risk, new process procedure design, and reporting/KPIs.

Case Study: An Asian-based broker-dealer launched a new settlement service and due to unexpectedly high volumes, it quickly lost control of its book-reconciliation. Sondent lined up a team of five seasoned pros who were able to quickly take back control and document the necessary changes to procedures that ensured the firm remained compliant with its own internal controls, as well as external governance requirements.